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Shopping Malls Have Copy Numbers, And Taobao Has Hooligans.

2012/11/28 10:41:00 24

Shopping MallsTaobaoTaobao Rogue CustomersClothing Brands


The postage that costs only 10 yuan is bought in the shop of "seven days without reason to return" on Taobao.

clothing

After a few days, he went back.

Nowadays, there are a group of such "rented clothing customers" on Taobao, which makes many brand stores feel helpless.

According to the insiders, the "rented clothing customer" has saved its own money, but it has hurt the heart of the store, and the ultimate damage is undoubtedly the consumer interest as a whole.


Expensive new clothes "rent" to wear


Recently, netizens "my name six words" posting said: "today I see a friend, a gorgeous new clothes, but there is still a tag on the collar.

Good intentions remind and want to help them to pull down, friends surprise, rush to open up, you can't pull, can't pull, you pull more than 2000 pieces will be gone! "


It turned out that his friend was the so-called "rented guest". He chose a shop with "seven days without reason to return". He chose the best suit and was careful to wear it after he sent it. He returned it after a few days.

It only costs 10 yuan for postage and a few yuan a day for rent.

"Rented clothing customer" thinks this way saves money, moreover saves the Kungfu province seat, the day scenery is infinite.

It is especially suitable for the occasion of "face saving" during the festival.

Many good

clothes

Thousands of people buy it, and they wear them for a few days in a year.

In contrast, shopping mall returns process is too cumbersome.


"Honest" guests are the mainstream.


Nowadays, many entity stores follow the foreign return system, most of them continue to retain the "30 days without reason to return".

The "rented clothing" is also moving from the line to the line. It can also be tried in the physical store. It is also very abundant for 30 days, and can even wear new clothes to "tired of the old" (pictured).


Many netizens say "too ruthless" for the practice of "renting clothing customers", but most of them consider it "unkind".

Other netizens expressed concern about this practice. "Clothes do not wash directly, and the formaldehyde preservatives on the top are very harmful to the human body". If they get sick, they will outweigh the gains.


  

TaoBao

Shopkeeper "bey Amy" told reporters that some customers return reasons are far fetched, but it is not common.

However, "seven days no reason to return" service is to improve after-sales service, enhance credibility, I believe most of the customers are still very good.

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Businesses are also expected to be protected.


It is reported that in the United States, Japan and some European countries, the return of goods, whether for customers or businessmen, is used to it.

Generally speaking, food, medicine and some cosmetics can not be returned; clothing, electronic products and so on have a week to a month or so unreasonable time to return.

Many countries have more protection for consumers' right to return goods, such as mail order, telephone ordering, online shopping and so on.


It is reported that foreign consumers may have no reason to return goods for a long time, but in fact, the proportion of returns is very low.

Domestic implementation of the same unwarranted return should clearly define the scope of implementation and conditions, not only to protect the rights and interests of consumers, but also to protect the interests of businesses, prevent vicious use of the right to return, and cause losses to businesses.

Otherwise, it is not conducive to the protection of consumers' overall interests after cultivating buyers' habit of returning goods arbitrarily.


Insiders suggested that the departments concerned should provide convenience for consumers while also considering how to protect the legitimate interests of businesses.

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