Online Shopping Boots

Recently, Ms. Shi, a resident of Changchun

Buying boots is too difficult for short boots to replace.

Before the Spring Festival, Ms. Smith of Changchun spent nearly 300 yuan on Taobao to buy a pair of long boots. However, when the boots arrived, they were short boots.

After Ms. Smith contacted the seller on the Internet, the other side had a good attitude and agreed to change for Ms. Shi.

However, after a month, Ms Shi did not receive boots. She came to the Internet again to find the seller.

After this incident, Ms. Shi had some conflicts with online shopping.

You need to pay for your shoes when you change them.

A few years ago, Ms. Han of Changchun bought a pair of shoes on the Internet. However, when she opened the box with joy, she found that the shoes she had posted were two right feet.

Miss Han found the seller, the other side unexpectedly said, now no goods, want to return the buyer need to take their own postage.

Consumers Association recommends that sellers choose reputable sellers when buying online.

Yesterday, the Deputy Secretary General of Changchun Consumer Association said that only last year, the Changchun Consumers Association received ten complaints about online shopping.

Zhong Ping said that if a buyer finds a problem in the warranty period, he can ask the seller to return the goods, and the postage for the goods must be borne by the seller.

Zhong Ping said, "in the virtual network environment, the rights and interests of consumers are hard to be guaranteed. Because of the network's anonymity and anonymity, the whereabouts of some illegal operators are hard to ascertain. The location of these virtual shops is difficult to determine if they are not registered in real names."

Zhong Ping said that at present, some websites have been regularized, with rights protection agencies, but many websites have not yet been established.

To avoid online shopping rights, it is difficult to retain good credentials.

Zhong Ping said that the main reason for the difficulty of online shopping rights protection is that it is difficult to obtain evidence. It needs to be identified by relevant departments. Because online pactions are mostly p regional or even p provincial, this requires a long process.

To avoid such a situation, consumers need to know about goods and sellers.

Zhong Ping suggested that consumers should choose a relatively high reputation merchant before buying online. At the same time, they should take a look at the history of the seller's paction, the evaluation of the buyer, the credibility of the website and so on, and keep the chat records and paction vouchers after the paction, so as to safeguard their legitimate rights and interests when they encounter problems.