400 Yuan To Buy A Pair Of Shoes For 4 Days, Leaking.

Spent more than 400 yuan to buy a pair of brand-name leather shoes, the results just wear for 4 days on the degumming leakage, businesses only warranty repair no refund.

Recently, Ms. Wang, a citizen of Guiyang, entered the newspaper hotline 6774488. She said she could not accept the result.

At around 12 noon on October 29th, the reporter came to the office of the 2 floor of the North Tower of times square. Ms. Wang was coordinating this with the Pang manager of the shopping mall.

According to Ms. Wang's purchase documents, this pair of leather shoes was purchased in the Teenmix counter on the first floor of the shopping mall in September 22nd this year, the price is 413 yuan.

Ms. Wang said that when she bought leather shoes for fourth days, she had light rain. When she was walking outside, she felt a little wet on her left foot. When she took off her shoes, she saw that the socks had been dirty.

It was found that the edge of the shoes had been degumming and seeping.

So I found the Teenmix counter, hoping to return it, but the special attendant said that the shoe could only be repaired, not retreated, and the attitude was not very good.

Shopping center Pang manager and others told reporters that Ms. Wang reflected the matter, they verified the truth, and sent the leather shoes to Guiyang city quality and technology supervision and Inspection Institute for testing.

Pang manager presented to reporters the "product quality identification report" issued by the monitoring Institute in October 22nd after the identification of these leather shoes. The appraisal conclusion is: the left shoe of rubber shoes belongs to the product quality problem. According to the "Three Guarantees" requirement, the repair is handled.

Pang manager said they expressed sympathy for Ms. Wang's wearing shoes for 4 days.

However, according to the 1994 "Guizhou Province leather footwear commodity quality" three package "Regulations (Trial Implementation), leather shoes appear this situation belongs to the" three bags "in the scope of repair, so standing in the shopping mall angle, can only to Ms. Wang degumming leakage of leather shoes package repair not refund.

At present, they are in contact with the head of the Teenmix brand to see if she can make any other compensation for Ms. Wang's situation.

Subsequently, the attendant of Teenmix counters apologized to Ms. Wang about the poor service attitude.

When reporters left, Ms. Wang said they were not satisfied with the treatment.

She hopes to see the head of Teenmix brand and continue to negotiate the matter.